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FREQUENTLY ASKED QUESTIONS
Yes, absolutely! At Furniture For Dreams UK, we take great care to ensure that the product you receive matches the images shown on our website. All our product photos are professionally taken to accurately represent the design, color, and quality of each piece. However, slight variations may occur due to screen settings, natural wood grains, or handcrafted details, which add to the uniqueness of every item. Rest assured, we are committed to delivering premium-quality furniture that meets and exceeds your expectations. If you have any concerns, our customer support team is always here to assist you!
You can view your sales receipt in multiple ways for your convenience. Our agent will send your receipt directly to you via WhatsApp after your purchase. Additionally, your receipt will also be available on our website under your account or order history section. If you need any assistance, feel free to contact our support team, and we’ll be happy to help!
At Furniture For Dreams UK, we offer a 7-day return policy for our furniture items. If you wish to return a product, please ensure that it is in its original condition, unused, and free from any damage. To initiate a return, simply contact our customer support team within 7 days of delivery, and our agent will guide you through the process. Please note that returns are not accepted for damaged or used items. For further assistance, feel free to reach out to us—we're here to help!
At Furniture For Dreams UK, we strive to keep our most popular furniture pieces in stock. If an item is marked as “out of stock,” there’s a good chance we will restock it soon. Restocking timelines may vary depending on availability and demand. We recommend checking our website regularly or contacting our customer support team for updates on specific products. You can also subscribe to notifications on the product page to receive alerts when the item is back in stock!
At Furniture For Dreams UK, we offer shipping across the United Kingdom. Whether you’re in England, Scotland, Wales, or Northern Ireland, we ensure safe and timely delivery of your furniture. Unfortunately, we do not currently offer international shipping. If you have specific delivery requirements or need assistance with your order, feel free to contact our customer support team, and we’ll be happy to help!